Before, during, and after the sale.
We diagnose your whole payment system, from POS to terminal for free, find what's costing you, and stay on the account for the life of the relationship. Here's what those moments look like.
We review your payments infrastructure end-to-end, go through the statement with you, and put a recommendation in writing. We recommend; the choice is yours.
We model your card mix, ticket size, and volume across the panel, pick the provider that actually fits, and put the reasoning in writing. The POS upgrade is part of the same recommendation, not a separate pitch.
You sign. We submit. We chase. Usually live in under a week.
Delivered, provisioned, and tested. Your staff know how to use it before we leave.
Statement queries. Rate reviews. Hardware faults. One number, a real person, no tickets.
One phone call away.
We review your payments infrastructure end-to-end, go through the statement with you, and put a recommendation in writing. We recommend; the choice is yours.
We model your card mix, ticket size, and volume across the panel, pick the provider that actually fits, and put the reasoning in writing. The POS upgrade is part of the same recommendation, not a separate pitch.
You sign. We submit. We chase. Usually live in under a week.
Delivered, provisioned, and tested. Your staff know how to use it before we leave.
Statement queries. Rate reviews. Hardware faults. One number, a real person, no tickets.
One phone call away.
Three steps. Your trading day doesn't pause for any of them. Most merchants are live by the end of the week.
A 15-minute call and a recent merchant statement is enough to see where your rate actually sits.
We model your volume and ticket mix across our full panel, pick the one that actually fits, and put the reasoning in writing. If something better comes along, we'll recommend you move for the better pricing.
The terminal goes in. Your team is trained before we leave. Rate reviews are already in the diary. Call us tomorrow, call us next month, call us a year from now — the same person picks up. Still on your account, still on your side.
Until October, most Australian merchants didn't see their card fee — they passed it on to the customer as a surcharge. The RBA reform ended that. The fee didn't disappear; it moved. Straight onto the merchant's P&L, line by line, month after month.
For cafés, retailers and workshops running on thin margins, the difference between a good provider and a lazy one is now visible in every statement. Many merchants noticed it in their November statement.
"The reform didn't change what the fees are. It changed who sees them."
Before October, the surcharge sent your card fee to the customer. Now it lands on you. Drag the sliders for a ballpark of what that looks like on your P&L — monthly and annual.
Default rate set to 1.50% — a representative midpoint for small-ticket SMEs. Every provider prices differently; these numbers are a guide, not a quote.
We unbundle what the POS vendor bundled and leave you with the right fit.
Tip routing, split tender, cashflow preference — the panel narrows fast on hospo.
Salons, clinics, studios — back-to-back appointments without the monthly creep.
Handheld, tap-on-phone, next-day settlement — built for job sites, not countertops.
Accountants, legal, migration agents — card-on-file, pay-by-link, clean trust-account settlement.
Independent grocers, butchers, delis — integrated to your scales or POS, priced for high-count low-ticket days.
We put multiple providers head-to-head on your volume and come back with the floor — documented and benchmarked. Re-priced each quarter if the market moves.
We match the provider to each franchisee's trade shape, and where the economics allow, upgrade the POS at no cost — site by site, no one-size-fits-all.